Questions, answered

Everything we get asked about buying, sleeping on, and living with a Foamico mattress.

Choosing a mattress

How do I know which firmness is right for me?

Sleeping position is the best guide. Side sleepers usually want medium to soft so the shoulder and hip can sink in; back and stomach sleepers want firmer support to keep the spine level. Every product page carries a firmness scale, and our team will talk it through if you would rather ask.

What is the difference between Classic, Premium and Luxury?

Same range, three build levels — the comfort layers get thicker and the materials get more specialised as you go up. Each product page has a comparison table showing exactly what changes.

Can I get a size that is not listed?

Yes. Custom sizes are made to order — send us the length, breadth and height you need and we will quote it.

Delivery and setup

How long does delivery take?

Metro addresses are usually 3–5 working days. Elsewhere it depends on the pincode — check yours on any product page for a firm estimate.

Do you take away my old mattress?

Not as standard, but ask when you order and we will tell you what is possible in your area.

Care and warranty

How should I clean my mattress?

Vacuum the surface every few weeks and spot-clean with a barely damp cloth. Never soak it, and never dry-clean — the solvents break down foam.

What does the warranty cover?

Manufacturing defects and sagging beyond the stated tolerance. It does not cover normal softening, stains, or damage from an unsupported base. The full terms are on the warranty page.

Still not sure?

Talk to someone who sleeps on these for a living.

Contact us