Terms and Conditions

Welcome to Foamico Mattress. These Terms and Conditions govern your use of our website, products, and services. By accessing and using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, disrupting the normal flow of dialogue within our website, and attempting to gain unauthorized access to our systems.

We reserve the right to refuse service, terminate accounts, and remove or edit content at our sole discretion without notice. You are responsible for maintaining the confidentiality of your account information and password and for all activities that occur under your account.

2. Product Information and Availability

We strive to provide accurate descriptions and images of our mattress products on our website. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. If a product offered by Foamico Mattress is not as described, your sole remedy is to return it in unused condition.

All products are subject to availability. We reserve the right to limit quantities, discontinue any product at any time, and to refuse service to any customer. Prices are subject to change without notice. We are not responsible for typographical errors or omissions in pricing information.

3. Ordering and Payment

When you place an order on our website, you are making an offer to purchase our products subject to these Terms and Conditions. We reserve the right to accept or reject any order. An order confirmation email does not constitute acceptance of your order. We will send you a separate notification when your order has been accepted and dispatched.

Payment must be received before your order is processed and shipped. We accept various payment methods as displayed on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.

You agree to pay all charges incurred by you or any authorized user of your account, including applicable taxes and shipping fees. All prices are displayed in Indian Rupees unless otherwise stated.

4. Shipping and Delivery

We will make reasonable efforts to ship your order within the timeframe specified on our website. However, delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by courier services, weather conditions, natural disasters, or other circumstances beyond our control.

Risk of loss and title for all products pass to you upon delivery to the address specified in your order. You are responsible for inspecting your delivery upon receipt. If you receive a damaged or defective product, you must notify us within a specified period as outlined in our return policy.

Shipping costs are calculated based on your delivery location and the weight of your order. International shipping may be subject to additional customs duties and taxes, which are the responsibility of the customer.

5. Returns and Refunds

Our return policy allows customers to return products within a specified period from the date of delivery, provided the product is in its original condition and packaging. Mattresses must be unused and free from stains, odors, or damage to be eligible for return.

To initiate a return, you must contact our customer service team with your order number and reason for return. Once your return is approved, we will provide you with return shipping instructions. Return shipping costs may be the responsibility of the customer unless the return is due to our error or a defective product.

Refunds will be processed within a reasonable timeframe after we receive and inspect the returned product. Refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

6. Product Warranty

Foamico Mattress products come with a manufacturer's warranty against defects in materials and workmanship. The warranty period and coverage details are specified in the product documentation provided with your purchase. This warranty does not cover normal wear and tear, damage caused by misuse, improper care, or unauthorized modifications.

To claim warranty coverage, you must provide proof of purchase and documentation of the defect. We will, at our discretion, repair or replace the defective product. This warranty is non-transferable and applies only to the original purchaser.

7. Limitation of Liability

To the fullest extent permitted by law, Foamico Mattress shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to these Terms and Conditions or your use of our website and products shall not exceed the amount you paid for the product in question.

8. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Foamico Mattress or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, display, or perform any content from our website without our prior written permission.

You may view and print pages from our website for personal, non-commercial use only. Any other use of the content is strictly prohibited.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is governed by their own terms and conditions. We recommend reviewing the terms and privacy policies of any third-party website before providing personal information or making purchases.

10. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.

We are committed to protecting your data and comply with applicable data protection laws and regulations in India.

11. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant Foamico Mattress a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute such content. You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable laws.

We reserve the right to remove any user-generated content that we deem inappropriate, offensive, or in violation of these Terms and Conditions.

12. Prohibited Activities

You agree not to engage in any of the following prohibited activities: violating any applicable laws or regulations; infringing on intellectual property rights; transmitting viruses or malicious code; attempting to gain unauthorized access to our systems; engaging in harassment or abusive behavior; or using our website for any fraudulent or deceptive purpose.

13. Indemnification

You agree to indemnify and hold harmless Foamico Mattress, its owners, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following any modifications constitutes your acceptance of the updated terms.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in India.

16. Contact Information

If you have any questions about these Terms and Conditions or our policies, please contact our customer service team. We are committed to resolving any concerns you may have regarding your purchase or use of our website.